Quality Disclosure: No. 2

April 2019

Keycult Quality Disclosures are made to inform buyers of any potential flaws in the items they are buying. Low-volume manufacturing is error-prone, and while we do our best to avoid issues through sampling and prototyping, it is not always possible to avoid all issues in the production run. Instead of surprising customers with flaws they did not expect, we will do our best to shed light on them through these Quality Disclosures.

 

No. 2 keyboards. Everyone buying a kit without the explicit label of b-stock should expect the following:

  • There should be no scuffs or scratches on the case top, sides, or bottom.
  • Some of the case tops may show subtle anodization grain or variation under harsh light from particular viewing angles. This should not be visible during normal use. This appears to be the result of the particular batch of material used and cannot be resolved with refinishing.
  • Polished stainless steel baseplates may have extremely small scratches that should not be visible unless looking closely under certain light. This is a result of the polishing process and is not considered a defect.
  • Some of the top faces of the silver-anodized internal mounting blocks show visible anodization grain and variation. This is also the result of the batch of material used for these parts, but the issue is more prevalent with internal parts.
  • There may be a few small spots or scratches on the inside (vertical) faces of the case top. These should not be visible when the case is built.
  • There may be minor machining/tooling marks on internal faces.

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